Shipping policy
Shipping Policy
We currently ship within the United Kingdom using Royal Mail tracked services.
Shipping Rates
We offer the following delivery options at checkout:
Free Standard Shipping
Available on all UK orders over £50
Standard Delivery (3–5 Business Days from Dispatch)
Tracked service — £3.99
Priority Delivery (1–2 Business Days from Dispatch)
Tracked service — £4.99
Delivery times are estimates and begin once your order has been dispatched.
Processing Times
Orders are typically processed and dispatched within 1–2 business days (Monday–Friday, excluding holidays).
Orders placed on weekends or public holidays will be processed the next working day.
Shipping Carrier
All orders are shipped via Royal Mail tracked services.
Delays, Lost, or Missing Parcels
While we aim to ensure timely delivery, we are not responsible for delays caused by Royal Mail or circumstances outside our control.
If your parcel is delayed, lost, or missing, please contact us and we will help resolve the issue as quickly as possible.
Contact
If you have any shipping questions, please contact:
📧 support@sourdoughsupply.co.uk
